Office of the Information and Privacy Commissioner
Province of British Columbia
Order No. 193-1997
October 7, 1997
INQUIRY RE: A decision by the Ministry of Attorney General to refuse access
to records relating to an investigation of a complaint of sexual harassment
against an employee
Fourth Floor
1675 Douglas Street
Victoria, B.C. V8V 1X4
Telephone: 250-387-5629
Facsimile: 250-387-1696
Web Site: http://www.oipc.bc.ca
1. Description of the review
As Information and Privacy Commissioner, I conducted a written inquiry at the
Office of the Information and Privacy Commissioner (the Office) on July 4, 1997
under section 56 of the Freedom of Information and Protection of Privacy
Act (the Act). This inquiry arose out of a request for review of a
decision by the Ministry of Attorney General (the Ministry) to withhold records
requested by the applicant, who was the subject of an harassment
investigation.
2. Documentation of the inquiry process
On July 26, 1996 the applicant submitted a request under the Act to the
Ministry for records in the custody or under the control of the Ministry.
On November 29, 1996 the Ministry responded by releasing records responsive
to the applicant's request and by withholding or severing records under
sections 13, 15, 17, and 22 of the Act.
On January 22, 1997 the applicant requested an extension of the deadline for
submitting a request for review of the Ministry's decision to my Office. On
January 28, 1997 the Office granted the extension and accepted the applicant's
request for review. The original inquiry deadline was set for April 28, 1997.
The applicant and the Ministry subsequently consented to extend the deadline to
May 28, 1997 and a second time to June 26, 1997.
On June 12, 1997 the Ministry released a second package of records containing
information that had been previously withheld or severed. It also revised
certain exceptions that apply to the records remaining at issue in this
inquiry, including the additional application of section 19 of the Act.
On June 16, 1997 the applicant requested an extension of the deadline to make
submissions, and the applicant and the Ministry consented to extend and adjourn
the inquiry from June 26, 1997 to July 4, 1997.
During the course of the inquiry, the Ministry presented a corrigendum to its
submissions. I provided the applicant wit h a copy and offered him an
opportunity to respond. He has responded. The content of this exchange is
reviewed in the discussion below.
3. Issue under review and the burden of proof
The issue in this inquiry is whether the Ministry properly applied sections 13,
15, 17, 19, and 22 of the Act to the records that were withheld from the
applicant.
The relevant sections of the Act are as follows:
Policy advice or recommendations
13(1) The head of a public body may refuse to disclose to an applicant
information that would reveal advice or recommendations developed by or for a
public body or a minister.
(2) The head of a public body must not refuse to disclose under
subsection (1)
Disclosure harmful to law enforcement
15(1) The head of a public body may refuse to disclose information to an
applicant if the disclosure could reasonably be expected to
Disclosure harmful to the financial or economic interests of a public
body
17(1) The head of a public body may refuse to disclose to an applicant
information the disclosure of which could reasonably be expected to harm the
financial or economic interests of a public body or the government of British
Columbia or the ability of that government to manage the economy, including the
following information:
Disclosure harmful to individual or public safety
19(1) The head of a public body may refuse to disclose to an applicant
information, including personal information about the applicant, if the
disclosure could reasonably be expected to
Disclosure harmful to personal privacy
22(1) The head of a public body must refuse to disclose personal information to
an applicant if the disclosure would be an unreasonable invasion of a third
party's personal privacy.
(2) In determining under subsection (1) or (3) whether a disclosure of personal
information constitutes an unreasonable invasion of a third party's personal
privacy, the head of a public body must consider all the relevant
circumstances, including whether
(f) the personal information has been supplied in confidence,
...
(h) the disclosure may unfairly damage the reputation of any person referred to
in the record requested by the applicant.
(3) A disclosure of personal information is presumed to be an unreasonable
invasion of a third party's personal privacy if
(4) A disclosure of personal information is not an unreasonable invasion of a
third party's personal privacy if
(5) On refusing, under this section, to disclose personal information supplied
in confidence about an applicant, the head of the public body must give the
applicant a summary of the information unless the summary cannot be prepared
without disclosing the identity of a third party who supplied the personal
information.
(6) The head of the public body may allow the third party to prepare the
summary of personal information under subsection (5).
Section 57 of the Act establishes the burden of proof on the parties in this
inquiry. Under section 57(1), where access to information in the record has
been refused under sections 13, 15, 17, and 19, it is up to the Ministry to
prove that the applicant has no right of access to the record.
Under section 57(2), if the record that the applicant is refused access to
under section 22 contains personal information about a third party, it is up to
the applicant to prove that disclosure of the information would not be an
unreasonable invasion of the third party's personal privacy.
4. The records in dispute
The records in dispute relate to all matters concerning the investigation of a
complaint of sexual harassment against the applicant, his subsequent demotion,
related negotiations, and a forthcoming dispute resolution proceeding.
(Submission of the Ministry, p. 4) These records include handwritten interview
notes with the complainant, the respondent, and witnesses; a report of the
investigation; and notes and office e-mails setting out the options available
to the employer.
5. Procedural objections
There are two procedural objections in this case. The first was in
response to a decision I made with respect to a request for further
submissions. The other was related to the Ministry's in camera
submission.
Both parties made three submissions (Initial Submissions on June 25, 1997;
Reply Submissions on July 3, 1997; Second Reply Submissions received from the
Applicant on July 8, 1997 and from the Public Body on July 17, 1997). On July
22, 1997 the applicant requested an opportunity to respond to the Ministry's
second reply. In order to bring about some finality to this process, I decided
on July 25, 1997 that the inquiry would proceed on the basis of the submissions
received at that point and not to accept further submissions. The applicant
requested that I reconsider this decision. On July 31, 1997 I wrote to both
parties indicating that I would not accept further replies. I stated that I
may ask for further submissions in response to specific points at a later date.
I do not require any further submissions.
In addition, on July 7, 1997 the applicant objected to an in camera
affidavit submitted by the Ministry with its reply submission. My office
provided the applicant's objections to the Ministry. The Ministry suggested
that certain portions of the affidavit be released. On July 25, 1997 I decided
to release only those portions of the in camera affidavit suggested by
the Ministry. I reviewed the portions of the affidavit which the Ministry
requested remain in camera and found that the release of these portions
may reveal, either explicitly or by implication, information in the records in
dispute.
6. The applicant's case
The complainant in the harassment case and the applicant were fellow
employees in a location outside the Lower Mainland. The applicant states that
one specific episode led to a complaint some time later. The resulting
investigation report recommended the demotion of the applicant. Following the
investigation, the Ministry decided to offer the applicant two options; either
demotion, or suspension without pay pending a recommendation for dismissal.
The applicant has been demoted, transferred, and has disputed this to the
Public Service Employee Relations Commission (PSERC) through the government's
Dispute Resolution Policy. Although he has been contesting this result, he
states that he has not received relevant records that he has requested through
his counsel. (Submission of the Applicant, pp. 1-6) There is no need for me
to rehearse the complex procedural history laid out by counsel for the
applicant.
The applicant submits that the Ministry has refused to respond adequately to
his requests for access to information under the Act: "The records at issue
show that very little disclosure was made." (Submission of the Applicant, p.
7) The Ministry has disclosed eleven pages of severed documents which consist
essentially of the original complaint and a small portion of the Ministry's
investigation report.
I have presented below the submissions of the applicant on the Ministry's
recourse to various sections of the Act to refuse disclosure.
7. The Ministry of Attorney General's case
In addition to submissions on the application of specific sections of
the Act, which I have discussed below, the Ministry has referred to my
discussion in previous Orders of a zone of confidentiality with respect to
matters related to both the investigation of harassment complaints and the
conduct of subsequent or related disciplinary proceedings. (Order No. 158-1997, April 10, 1997, p. 8) It has also relied on statements that I have
made in previous Orders that qualify an applicant's right to access his own
information in regard to complaints of harassment, since the privacy of the
individuals involved in the complaint and investigation is of paramount
importance. I concluded in Order No. 70-1995, December 14, 1995, pp. 7-9, that
the substance of a complaint and the resulting investigative report should be
protected from disclosure as well as the substance of meetings held by those in
authority to make a decision on what to do about a complaint.
(Submission of the Ministry, pp. 6, 7) (See also Order No. 138-1996,
December 18, 1996, p. 5)
The Ministry concludes that it is authorized to withhold from the applicant
information about its conduct of the investigation and that its obligation to
provide the applicant his own personal information "is limited in this case as
required to protect the privacy of other individuals under section 22 [of the
Act,] ... and is also limited by the application of sections 17, 13, 15 and 19
to that information." (Submission of the Ministry, p. 7)
8. Discussion
The Ministry stated in its initial submission in late June that a
dispute resolution proceeding involving the applicant is scheduled for October
1997. (Submission of the Ministry, p. 4)
The applicant appears to think that PSERC has made decisions about refusing
him access to disputed records. Although PSERC may have been consulted in the
process, and was certainly involved in the harassment investigation and
resulting negotiations, the Ministry is, for purposes of this particular access
request, the "public body" as that term is defined in Schedule 1 to the Act.
Accordingly, it was the Ministry that made the decisions on access under
various sections of the Act. (Reply Submission of the Applicant, p. 7) In his
reply submission the applicant further questions the appropriateness of PSERC's
involvement in this entire matter. (Reply Submission of the Applicant, pp. 12,
13; see also the Reply Submission of the Ministry, paragraph 9.01)
PSERC's involvement is neither surprising nor inappropriate, given that it is
the central government agency with overall responsibility for government
employee relations, including the duty to advise and assist all government
ministries in matters relating to employee discipline and dismissal. To the
extent the applicant has raised concerns about PSERC's involvement in the
pending dispute resolution proceedings, these are matters outside my
jurisdiction and are more appropriately raised in those proceedings.
Section 4(2): The obligation to sever
Based on his review of the records released to him, the applicant submits that
the Ministry cannot have met its duty to sever documents where possible.
(Submission of the Applicant, p. 11) The Ministry's response is that "it has
severed records where unexcepted information could reasonably be severed from
information to which an exception applies." (Reply Submission of the Ministry,
paragraph 8.01) On the basis of both my review of the withheld information and
the submissions of the parties, I am satisfied that the Ministry has complied
with its duty to sever in this case.
Section 13: Policy advice, recommendations or draft
regulations
In his initial submission, the applicant noted that section 13(2)(a)
excludes factual material from the scope of the exception and questioned
whether the Ministry has properly severed factual information from records
severed on this basis. He also relies on
section 13(2)(n) for the disclosure of "all conclusions, analysis, findings and
recommendations sections of the investigative reports, as well as any other
information about the decision or the reasons for the decision." (Submission
of the Applicant, p. 10) Finally, the applicant argues that this section can
only apply to actual advice and not to the basis for that advice. (Reply
Submission of the Applicant, p. 13)
In response, the Ministry distinguishes between factual material and isolated
statements of fact, relying on the Government of British Columbia's
Freedom of Information and Protection of Privacy Act Policy and
Procedures Manual, Section C.4.4, p. 10; it has only withheld "statements
of fact that are intertwined with advice or recommendations." (Reply
Submission of the Ministry, paragraph 7.01)
The Ministry further submits that it has withheld under this
section "information that would reveal, either explicitly or implicitly, advice and
recommendations (of various degrees of specificity) about how to proceed or
what to consider at different stages of the investigation or negotiations, and
about other possible courses of action." (Submission of the Ministry,
paragraph 3.01) I agree with the analysis of the Ministry to the effect that
this section "is intended to allow full and frank discussion within the public
service, preventing the harm that would occur if the deliberative process were
subject to excessive scrutiny." (Submission of the Ministry, paragraph 3.01)
I further agree with the Ministry that this section would prevent the
disclosure of information that would allow an applicant "to draw accurate
inferences about advice or recommendations...." (Submission of the Ministry,
paragraph 3.02; Order No. 93-1996, March 19, 1996; Order No. 123-1996,
September 5, 1996; Order No. 158-1997, April 10, 1997)
Section 13(2) of the Act lists the types of information a public body may not
refuse to disclose under section 13(1). That list includes, in
section 13(2)(n), "a decision, including reasons, that is made in the exercise of a
discretionary power or an adjudicative function and that affects the rights of
the applicant." The Ministry submits that "none of the information it has
withheld under section 13 falls in the subsection 13(2) list," including
section 13(2)(n), because the applicant has been given the reasons for the
disciplinary action that has been taken against him:
The information withheld under section 13 relates to subsidiary recommendations
or to other suggested courses of conduct.
Paragraph 13(2)(n) therefore does not apply... (Submission of the Ministry,
paragraph 3.04)
The applicant argues that, at minimum, section 13(2)(n) requires the release of
all conclusions, analysis, findings, and recommendations sections of the
investigative reports, as well as any other information about the decision or
the reasons for the decision. (Submission of the Applicant, page 10) In my
opinion, section 13(2)(n) is not reasonably construed as including all or any
"analysis, findings and recommendations sections of the investigative reports,
as well as any other information about the decision or the reasons for the
decision." The section clearly and specifically requires disclosure of a
decision "made in the exercise of a discretionary power or an adjudicative
function" that affects the rights of an applicant, as well as the reasons for
the exercise of that power or function. While the subsection refers to
"including reasons," viewed in its context, it appears that this phrase was
included to make it clear that the decision also includes the reasons for the
decision.
The applicant submits that this section cannot be used to protect the names of
public servants who may have participated in a meeting, or their names
generally, from government records. (Reply Submission of the Applicant, pp.
11, 12)
The Ministry replies that disclosing the names and positions may reveal "a
recommendation that a matter be dealt with at a particular level." (Second
Reply of the Ministry, paragraph 4.01) The Ministry has not provided any
evidence as to how the disclosure would reveal recommendations in this case. I
note that names of public servants were disclosed to the applicant. The fact
that a particular person provided advice or recommendations does not, in this
case, in and of itself reveal the advice or recommendations. There may be
sensitive issues where the very fact that a particular person has given advice
on a particular date reveals the advice or recommendations. I am unable to
conclude that in this case the names and positions withheld would reveal advice
or recommendations.
Section 15: Disclosure harmful to law enforcement
The Ministry states that it has withheld information "that would identify,
either by name or by implication, the individuals interviewed during the
investigation." (Submission of the Ministry, paragraph 5.01) Relying on the
definition of "law enforcement" in Schedule 1 of the Act as including
"investigations that lead or could lead to a penalty or sanction being
imposed," the Ministry submits that the demotion and transfer of the applicant
in this case was a penalty or sanction and therefore a "law enforcement"
matter. (Submission of the Ministry, paragraph 5.02) (See Order No. 71-1995,
December 15, 1995, p. 6)
The applicant has relied upon a decision of the Ontario Information and
Privacy Commissioner, which was upheld on judicial review, for the proposition
that this section was not intended to apply to witness statements regarding
internal disciplinary matters. He claims that the Ontario Commissioner decided
that a report prepared by the Ontario Ministry of Correctional Services,
concerning wrongdoing by staff at a provincial training school, was not a law
enforcement report. The applicant submits that:
Classifying internal discipline as law enforcement broadens the scope of this
exemption beyond its intended ambit and effectively provides complete anonymity
to witnesses in such matters. (Reply Submission of the Applicant, pp. 8, 9)
The Ontario decision relies upon the fact that the public body which carried
out the investigation did not have the function "to enforce or regulate
compliance," but had to forward the report to the local Crown Attorney's
Office. (See Ontario (Solicitor-General) v. Ontario (Assistant
Information and Privacy Commissioner) (1993), 102 D.L.R. (4th) 602 (Ont.
Div. Ct.) In this case it is clear that the British Columbia Ministry of
Attorney General had the authority to impose a penalty or sanction. In his
chronology of events the applicant clearly documents the role of different
officials of the Ministry of Attorney General in the decisionmaking process
that culminated in the penalty imposed on the applicant. (Submission of the
Applicant, pp. 1-6) In this case the applicant was demoted and transferred.
The Ministry had the authority to and did impose a penalty or sanction on the
applicant. I find that the Ministry's investigation in this matter falls
within the definition of "law enforcement."
Section 15(1): The head of a public body may refuse to disclose
information to an applicant if the disclosure could reasonably be expected to
... (d) reveal the identity of a confidential source of law enforcement
information,
The applicant submits that this section has no possible application in
this case. (Submission of the Applicant, p. 9) The Ministry's submission is
that those interviewed for purposes of the harassment investigation were
"confidential sources" providing information in confidence and that therefore
this subsection applies to such information. (Submission of the Ministry,
paragraphs 5.05, 5.06)
The applicant argues that the Ministry has not provided sufficient evidence
that the information was collected in confidence. The Ministry has supplied an
affidavit by the manager who carried out the interviews for the Ministry. The
affidavit states: "At the outset of each interview I told each of the
individuals that the information they were about to provide would be kept
confidential." The affidavit continues that the only exception to this would
be disclosure required during the appeal of the disciplinary decision. The
particular context in which these interviews were conducted (allegations of
sexual harassment) indicates that "confidentiality is a fundamental and
necessary element of these types of investigations." (See Order No. 71-1995,
December 15, 1995, p. 6)
I find that the Ministry has established that this investigation was conducted
in such a manner that the parties had a mutual expectation of confidentiality
at the time the information was collected.
Finally, the applicant holds the view that this exception does not apply when
a proceeding is completed. (Reply Submission of the Applicant, p. 9, relying
on
Order No. 13-1994, June 23, 1994, p. 12) The Ministry argues that
section 15(1)(d) does apply after an investigation or proceeding has been completed.
The Ministry points out that the immediate purpose of section 15(1)(d) is to
protect the privacy and safety of confidential sources of law enforcement
information. (See Second Reply Submission of the Ministry, paragraph 3.01) I
discussed this issue in Order No. 71-1995, December 15, 1995, p. 7. In that
case the investigation was complete. The applicant has raised Order No. 13-1994, June 22, 1994, p. 12, as an example of the names of complainants being
released. However, in that case I found that the public body had not shown
explicit expectations of confidentiality. I have found that such expectations
were present in this case. Section 15(1)(d), unlike other parts of section 15,
such as 15(1)(a), is not a "harms-based" test. In some cases, the timing of
the disclosure may lessen the harm to law enforcement matters. However,
section 15(1)(d) does not require proof of harm. The Ministry can apply this
section to the records in dispute.
Section 17(1): The head of a public body may refuse to disclose to an
applicant information the disclosure of which could reasonably be expected to
harm the financial or economic interests of a public body or the government of
British Columbia or the ability of that government to manage the economy,
including the following information: ... (e) information about negotiations
carried on by or for a public body or the government of British Columbia.
The applicant submits that this section has no application to most of the
records at issue:
The process undertaken was an investigation of a very serious allegation which
resulted in a clear decision to demote the respondent. It was a specific
investigation of a serious allegation, not a negotiation process. (Submission
of the Applicant, pp. 9, 10; and Reply Submission, p. 9, 10)
The Ministry states that it has relied on section 17 to withhold information
that would reveal:
actions considered, taken, or not taken in the disciplinary investigation or in
negotiations with the Applicant, and the reasons why and related
considerations; assessments of the Applicant's case and of the Public Body's
case; the contents of interview statements and related discussion; and
discussion of the impact of the investigation on the workplace and staff.
(Submission of the Ministry, paragraph 2.01)
The Ministry submits that the subsections of section 17 are not an exhaustive
list, even though in this inquiry "[m]uch, if not all, of the information
withheld under section 17 falls within the wording of paragraph 17(1)(e)."
(Submission of the Ministry, paragraph 2.02)
In a recent Order I reviewed the application of section 17 to labour relations records. In that Order I found that the public body could apply section 17 to labour relations records. (See Order No. 184-1997, August 15, 1997, pp. 5, 6)
I agree with the Ministry that it need only prove that there is a reasonable
expectation of harm to its or the government's financial interests under this
section. (Submission of the Ministry, paragraphs 2.03, 2.04; and Order No. 159-1997, April 17, 1997, p. 8) I disagree with the applicant's view that "the
Ministry must explain specifically how such harm will arise from disclosure of
each and every record." I do agree that Order No. 158-1997, p. 5, requires
line-by-line review to establish the basis for severing, as the applicant also
argues, but the Ministry has in fact done so in this case, as evidenced by my
review of the unsevered records.
I find that the Ministry properly claimed section 17 with respect to
information that would be used in the government's case in the dispute
resolution proceeding being pursued by the applicant. (See Order No. 6-1994,
March 31, 1994, p. 3) It makes no sense that the applicant should have advance
access "to the government's negotiating position, strategy, or the Public
Body's or PSERC's assessments of its case and the Applicant's case." I agree
with the Ministry, in general, that disclosure of this information "would
detract from the equality necessary for effective negotiation and dispute
resolution." (Submission of the Ministry, paragraphs 2.05, 2.06) I am also
influenced by the fact that various types of dispute resolution procedures
feature their own specialized rules for access to records relevant to the
matters at issue. Although I have stated that the existence of alternative
access regimes does not preclude an application under the Act, it is also true
that these do provide an alternative outlet for an applicant in an inquiry like
this one, where limited additional disclosure may be possible. (Reply
Submission of the Applicant, p. 7; and Order No. 119-1996, August 28, 1996; and
Order No. 158-1997)
I have carefully reviewed the applicant's extended effort to argue that he was
not involved in "negotiations" within the meaning of this subsection. He seeks
to distinguish between information that could serve as the basis for
negotiations (not protected) with actual negotiations (protected). Further,
this exception cannot apply "to any factual information which forms the basis
for negotiations." I do not find these attempted distinctions persuasive in
the context of this particular inquiry. A public body may clearly be
"negotiating" and preparing a negotiating strategy in its internal
communications about an investigation, even if there has not yet been any
direct contact with the applicant or his lawyer. (Reply Submission of the
Applicant, pp. 9, 10) I believe that my discussion in Order No. 142-1997,
January 29, 1997, p. 10, between information used in actual negotiations and
"records that provide the framework or basis for subsequent negotiations," can
be readily distinguished from the present inquiry.
Section 19: Disclosure harmful to individual or public safety
19(1) The head of a public body may refuse to disclose to an applicant
information, including personal information about the applicant, if the
disclosure could reasonably be expected to (a) threaten anyone else's safety
or mental or physical health,
The applicant argues that I have established a very high standard of
proof with respect to this section in Order No. 138-1996. In his submission,
this section cannot apply. (Submission of the Applicant, p. 10)
The Ministry, for its part, relied on this subsection to withhold "information
that would identify interviewees either by name or by implication from the
contents of the interviews, and that would reveal what they said to the
interviewer." (Reply of the Ministry, paragraph 6.01) The Ministry argues
that section 19(1) applies because those interviewed during the investigation
of the harassment complaint "would at least suffer severe mental stress at the
thought of the information being disclosed to the Applicant." (Reply of the
Ministry, paragraph 6.02) There is no evidence before me which would support
the Ministry's contention that disclosure of the withheld information could
reasonably be expected to threaten the mental health of those persons who were
interviewed as part of the Ministry investigation. I have concluded that
section 19(1)(a) cannot be relied on by the Ministry to withhold information
that would identify interviewees either by name or by implication or that would
reveal what they said to the interviewer.
In reaching my finding that the Ministry has not relied appropriately on
section 19 in this inquiry, I have also relied on a statutory declaration by
the applicant that "at no time during this entire process have I threatened
anyone's mental or physical health or conducted myself in any manner which
could be construed as a threat." (Statutory Declaration of the Applicant,
paragraph 6; and Reply Submission of the Applicant, p. 11) In this connection,
I have also read an in camera affidavit that accompanied the reply
submission of the Ministry.
Schedule 1: The definition of personal information
Section 22 applies to personal information. Relying on the definition of
"personal information" set out in the Schedule to the Act and my Orders No. 138-1996 and
No. 166-1997, May 29, 1997, the applicant submits that personal information
includes an individual's personal views or opinions, except if they are about
someone else:
To the extent that any of the records claimed under section 22 contain other
individuals' views about the respondent, they are the respondent's personal
information and section 22 cannot apply. Further, in my submission any third
party's views or opinions about an incident involving the respondent qualify as
the respondent's personal information. (Submission of the Applicant, p.
8)
The Ministry recognizes that much of the information in the records is
the personal information of the applicant, in that it consists of opinions
about him which have been provided by third parties. However, the Ministry
submits that section 22 clearly contemplates that personal information about
the applicant may be withheld if disclosing it would unreasonably invade
someone else's personal privacy. The Ministry points out that, unlike
section 21, section 22 does not specify that the information must be "of a third party"
to be protected by the section; rather, it states only that personal
information must be withheld if disclosure would unreasonably invade a third
party's personal privacy. Moreover, the Ministry submits, section 22(5)
buttresses this interpretation. Section 22(5) provides:
On refusing, under this section, to disclose personal information
supplied in confidence about an applicant, the head of the public body
must give the applicant a summary of the information unless the summary cannot
be prepared without disclosing the identity of a third party who supplied the
personal information. (Emphasis added by the Ministry)
I agree with the Ministry that section 22 places limits on an individual's
right to access their own personal information:
While one of the Act's premises is that individuals have a prima facie
right to access their own personal information, the Act does put limits on that
prima facie right by providing exceptions to disclosure where
appropriate. One such limit is where a disclosure of an applicant's own
personal information would unreasonably invade the personal privacy of a third
party. When an applicant's and a third party's personal information are
intertwined, and the third party has supplied the applicant's personal
information in confidence, the Act strikes the balance in competing individual
privacy rights by requiring that public bodies go the extra step of preparing
summaries of the applicant's personal information rather than simply refuse
access. But the Act draws the line on the side of protecting the privacy of
the third party; if even a summary would reveal the identity of the third party
who supplied the applicant's personal information in confidence, the applicant
does not have a right to his or her own personal information. (Submission of
the Ministry, paragraph 4.05)
The Ministry holds the view that any "personal information" about the applicant
may be withheld, "if disclosing it would unreasonably invade someone else's
personal privacy." I agree with its reliance on section 22(5) to buttress this
position. (Submission of the Ministry, paragraph 4.04)
The Ministry states that it has withheld personal information from the
applicant, but that it did not prepare the section 22(5) summaries, because it
was also withholding the information on the basis of sections 13, 15, 17, and
19. (Submission of the Ministry, paragraph 4.06; Order No. 138-1996, p. 13) I
agree with the Ministry's position.
Section 22: Disclosure harmful to personal privacy
The Ministry states that it has refused to disclose under this
section information that:
would reveal the identities of individuals interviewed during the
investigation, statements made during their interviews, and discussion about
those statements; specific information about how various people were affected
or felt about various aspects of the case; information about the personal lives
of individuals; and the name of an individual unrelated to this case where the
records dealt with more than just this case. (Submission of the Applicant,
paragraph 4.02)
Section 22(2): In determining under subsection (1) or (3) whether a
disclosure of personal information constitutes an unreasonable invasion of a
third party's personal privacy, the head of a public body must consider all the
relevant circumstances, including whether (a) the disclosure is desirable for
the purpose of subjecting the activities of the government of British Columbia
or a public body to public scrutiny,
The applicant first raised this section in his further reply
submission. (Further Reply Submission of the Applicant, paragraph 5) He
referred in particular to the highly-publicized harassment case at Simon Fraser
University in the summer of 1997 as highlighting "the public interest in the
sexual harassment investigation process." I do not think that the Simon Fraser
University case has any relevance to the current inquiry, nor do I think that
section 22(2)(a) applies in this case.
Section 22(2)(c): the personal information is relevant to a fair
determination of the applicant's rights
In essence, the Ministry submits that the applicant wishes to use the
information he is requesting for purposes of his dispute resolution proceeding,
and that the Act is not the most appropriate mechanism for that purpose: "The
upcoming dispute resolution proceeding is the venue in which the Applicant's
rights will be determined." (Submission of the Ministry, paragraph 4.16) In
its Corrigendum to its submissions, the Ministry states that it "has just been
informed that, in fact, determination about disclosure of records will not be
made in that venue [the dispute resolution proceeding]. (Corrigendum to
submissions of the Ministry, October 2, 1997) The Ministry argues that in
spite of the fact that the dispute resolution proceeding does not make
disclosure decisions, section 22(2)(c) applies because the applicant is free to
pursue any other legal process (such as a civil action). These other venues
can make decide about the disclosure of records. I am not persuaded by the
Ministry's interpretation of this subsection.
For his part, the applicant generally asserts that "fairness to the applicant
in this case is of paramount importance especially in light of the
Ministry's--and PSERC's--refusal to release virtually any information about the
allegations." (Reply Submission of the Applicant, p. 5) He has described a
number of signs that the Ministry may have investigated matters beyond the
specific allegation of harassment; "fairness requires that those records must
be released." (Submission of the Applicant, p. 6) The applicant made further
submissions when notified of the Ministry's Corrigendum to its submissions.
The applicant argues that the existence of other processes, such as the court
system, is irrelevant as there is no evidence of the applicant using these
processes. "[S]urely a citizen ought not to have to mount an expensive and
time consuming civil action simply to get information which forms the basis for
serious decisions about their livelihood." (Applicant's additional submission,
October 6, 1997)
In my opinion, the mere existence of another avenue of disclosure is not
sufficient to defeat the applicant's claim to a fair determination of his
rights. While I agree with the applicant's interpretation of section 22(2)(c),
I need to emphasize that this is simply one "relevant circumstance" that the
Ministry should take account of under section 22 of the Act.
Section 22(2)(e): the third party will be exposed unfairly to financial
or other harm,
With respect to this "relevant circumstance" militating against disclosure,
the Ministry relied on the same submissions as with respect to the application
of section 19, which are discussed above. (Submission of the Ministry,
paragraph 4.14) In neither instance, do I find the Ministry's arguments about
prospective harm adequately compelling. (See Reply Submission of the
Applicant, p. 7)
Section 22(2)(f): the personal information has been supplied in
confidence,
Those interviewed during the complaint investigation were informed that their
comments would be kept confidential and would only be disclosed within
government as necessary to deal with the complaint, or might be disclosed to
the applicant in the context of an appeal by the applicant against any
disciplinary measure imposed on him. (Submission of the Ministry, paragraphs
4.10, 4.11; and Affidavit of Michael Caisley, paragraph 4)
The applicant's reply to the above submission is that the Ministry has
provided "insufficient evidence" on this factor. (Reply Submission of the
Applicant, p. 5) I disagree. In my view, section 22(2)(f) is a relevant
factor in this case.
Section 22(2)(h): the disclosure may unfairly damage the reputation of
any person referred to in the record requested by the applicant,
Relying on my clear guidance on this subsection in Order No. 70-1995,
p. 8, the Ministry submits that:
...disclosure to the Applicant of some opinions given by some individuals about
other individuals (not the Applicant) could unfairly damage the reputations of
the individuals about whom other individuals spoke. The damage to reputation
would be `unfair' because those individuals, if they disagree with what was
said about them, would have no opportunity to present their views to the
Applicant.
The applicant has attempted to distinguish Order No. 70-1995 by arguing that
the applicant in this case is the respondent to an harassment investigation,
whose reputation has been unfairly damaged. (Reply Submission of the
Applicant, p. 7) Whatever the merits of this point, however, I find it is not
relevant to the application of this subsection. (See Order No. 138-1996, pp.
5, 6, 11, 12)
Section 22(3): A disclosure of personal information is presumed to be an
unreasonable invasion of a third party's personal privacy if: ... (d) the
personal information relates to employment, occupational or educational
history,
The Ministry submits that:
...to the extent that the information relates to the employment history of any
other employee (not the Applicant), its disclosure is a presumed unreasonable
invasion of that employee's personal privacy. (Submission of the Ministry,
paragraph 4.19)
The applicant submits that this section only applies to information directly
related to a third party's employment history. I find that the disclosure of
the information about a third party employee's employment history would be an
unreasonable invasion of that employees' personal privacy.
Section 22(3)(g): the personal information consists of personal
recommendations or evaluations, character references or personnel evaluations
about the third party,
The Ministry submits that:
...to the extent that the information can be characterized as personal or
personnel evaluations or character references, any such evaluations or
references by one individual about another (not the Applicant) is the personal
information of the other individual, and its disclosure is a presumed
unreasonable invasion of that individual's personal privacy. (Submission of
the Ministry, paragraph 4.20)
The applicant submits that this section does not apply to the contents of
sexual harassment complaints. I find the Ministry's use of this
section appropriate.
Section 22(3)(h): the disclosure could reasonably be expected to reveal
that the third party supplied, in confidence, a personal recommendation or
evaluation, character reference or personnel evaluation,
The Ministry submits that:
...to the extent that the information can be characterized as personal or
personnel evaluations or character references, the disclosure of information
that would reveal the identity of the person who supplied the information is a
presumed unreasonable invasion of the personal privacy of that person. The
Public Body submits that it would be very difficult, and often impossible, to
disclose the information provided, without revealing who provided it.
(Submission of the Ministry, paragraph 4.21)
The applicant did not make submissions on this section. I find the Ministry's
use of this section appropriate.
Section 22(4): A disclosure of personal information is not an
unreasonable invasion of a third party's personal privacy if (a) the third
party has, in writing, consented to or requested the disclosure,
According to the applicant, a Ministry investigator interviewed the
applicant's wife and notes were taken. He has a signed consent for disclosure
of that information to him. In addition, he argues that all third parties who
were interviewed at his suggestion should be contacted and asked for their
consent to disclosure of their personal information. (Submission of the
Applicant, p. 9) In his reply submission, the applicant reiterated this point
and enclosed a consent form from another person interviewed during the
complaint investigation. (Reply Submission of the Applicant, p. 8)
The Ministry's interpretation of section 22(4)(a) is that consent by itself
does not finally determine the disclosure of third-party information: "it does
not preclude the application of other exceptions to the third party's personal
information." It relies in particular on section 17 for this purpose in the
present inquiry. (Reply Submission of the Ministry, paragraph 3.02) The
applicant disagrees. (Further Reply Submission of the Applicant, paragraph 3)
I agree with the Ministry that, if the information to which consent to disclose
has been obtained is properly withheld under other provisions of the Act, then
the information may be withheld notwithstanding the consent. (See Order No. 138-1996, p. 9)
Review of the records in dispute
The Ministry has supplied me and the applicant with a useful grid that
describes the specific records that have been withheld and/or severed and the
specific sections of the Act, almost always at least two, that it has relied
upon to refuse disclosure. A substantial number of pages deal with the actual
notes of interviews conducted during the investigation of the harassment
investigation. I agree that they can or must be withheld under
sections 15(1)(d), 17(1)(e), and 22 of the Act. The same conclusion applies to the
report of the harassment investigation and the accompanying witness statements,
which constitute a significant portion of records. In my judgment, the
handwritten material, in particular, reflects the kind of investigative
information that the Ministry has a legitimate reason to protect within a "zone
of confidentiality" that is essential for the successful conduct of such
activities. I note that while I have not accepted the Ministry's arguments on
section 19, the information can be withheld under sections 15(1)(d), 17(1)(e),
and 22. In addition to the investigation notes and report, the records in
dispute include other notes and office e-mails. I agree that the Ministry can
withhold information under sections 13 and 17(1)(e) of the Act and some
information must be withheld under section 22 of the Act.
9.
Order
I find that the Ministry of Attorney General is authorized to refuse access to
the records in dispute under sections 13, 15, and 17 of the Act. Under
section 58(2)(b), I confirm the decision of the Ministry of Attorney General to refuse
access to the records in dispute to the applicant.
I find that the Ministry of Attorney General is required to refuse access to
the records in dispute under section 22 of the Act. Under section 58(2)(c), I
require the head of the Ministry of Attorney General to refuse access to the
records requested by the applicant.
October 7, 1997
David H. Flaherty
Commissioner